Privacy Policy
How Redlands Professional Home Services handles your personal information.
Last updated: October 2026
About This Policy
Redlands Professional Home Services (RPHS) is committed to protecting your privacy. This policy explains how we collect, use, store and protect your personal information when you contact us, submit a booking enquiry, or use our website. By using our website or submitting an enquiry, you agree to the practices described in this policy.
Information We Collect
We may collect personal information including your name, phone number, email address, suburb or service address, and details about the services you are enquiring about. We collect this information when you submit a booking enquiry form, contact us by phone or email, or communicate with us in any other way.
How We Use Your Information
We use your personal information to respond to your enquiries, confirm and manage bookings, communicate with you about your services, and improve our services. We do not sell, rent or share your personal information with third parties for marketing purposes.
How We Store Your Information
Your personal information is stored securely. We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification or disclosure. We retain your information only for as long as necessary to provide our services and meet our legal obligations.
Accessing and Correcting Your Information
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, incomplete or out of date. To make a request, please contact us by phone or email.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@redlandsprofessionalhomeservices.com.au or call 0411 156 061 or 0490 931 290.